Shipping policy

Shipping Policy

Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). Orders are shipped directly from our suppliers.

Shipping Times
Estimated delivery times (not guaranteed):

• United States: 7–15 business days
• International: 10–25 business days

Delivery times may vary due to carrier delays, customs processing, or other factors beyond our control.

Shipping Costs
Shipping costs are calculated at checkout or included in the product price.

Tracking Information
Tracking numbers are provided within 2–5 business days after shipment. Tracking updates may take time to appear.

Customs & Duties
International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.

Incorrect Address
We are not responsible for orders shipped to an incorrect address provided at checkout.

Lost or Delayed Orders
If your order is significantly delayed or appears lost, please contact us at EliteXIISales.com and we will assist you.